If you require a water or a wastewater locate contact Ontario One Call online or by phone, 1-800-400-2255.
If you require any additional support or have questions about the Ontario One Call service, please contact the Water & Wastewater Operations Administrative Assistant.
Within a few days of your request a crew will be out to mark where the service meets your property line. Please note that the Town does not perform utility locates on private property. Utility locates are a free service.
Locates are valid for 30 days from the day they are performed by the Operators. After the 30 day period has expired, new locates are required if work has not been completed. This ensures that locates are as accurate as possible. Be sure to check with all local Utilities before proceeding with your plans.