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Town Email Service Experiencing Technical Issues (Updated)

Posted On: Tuesday, July 23, 2019

The Town of The Blue Mountains would like to advise the public that the Town email system, including contact forms on the website are currently experiencing technical issues. At this time, staff and members of Council are not able to receive or send emails. Staff are working diligently to restore the service as soon as possible.

The Town has confirmed that the email issue is not the result of a cyber attack, intrusion, virus, malware, or anything malicious in nature. The issue is related to a software error with the email server.

How to Contact the Town

To contact the Town during regular business hours, please call Town Hall at: 519-599-3131.

To ensure continued communication, the following generic email addresses can be used to contact Town staff:

Department

Email Address

General Administration

TBMTownHall@gmail.com

Clerks Department & Committees

TBMClerksDepartment@gmail.com

Bylaw Enforcement

TBMBylawInfo@gmail.com

Building Department

TBMBuildingDepartment@gmail.com

Finance Department

TBMFinanceDepartment@gmail.com

Planning Department

TBMPlanningDepartment@gmail.com

Development Engineering

TBMDevelopmentEngineering@gmail.com

Infrastructure & Public Works

TBMIPW@gmail.com

Community Services

TBMCommunityServices@gmail.com

Fire Department

TBMFireDepartment@gmail.com

Human Resources

TBMHumanResources@gmail.com

Insurance Claims

TBMClaims@gmail.com

Purchasing

TBMPurchasing@gmail.com

 

Please check the Town website for updates: www.thebluemountains.ca

A notice will be posted to the Town website when service is restored. Thank you for your patience and understanding

Emergency / After Hour Contact Information

In the event of a life-threating emergency, dial 9-1-1.

For bylaw enforcement, water, wastewater and roads related after-hour emergencies, please call:

  • Bylaw Enforcement: 519-599-3131 ext. 249
  • Roads Emergency: 226-665-1640
  • Water Emergency: 226-665-0707
  • Wastewater Emergency: 705-446-5041

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
519-599-3131 ext. 282

Media & News Release

The Town of The Blue Mountains would like to advise the public that the Town email system, including contact forms on the website are currently experiencing technical issues. At this time, staff and members of Council are not able to receive or send emails. Staff are working diligently to restore the service as soon as possible.

The Town has confirmed that the email issue is not the result of a cyber attack, intrusion, virus, malware, or anything malicious in nature. The issue is related to a software error with the email server.

How to Contact the Town

To contact the Town during regular business hours, please call Town Hall at: 519-599-3131.

To ensure continued communication, the following generic email addresses can be used to contact Town staff:

Department

Email Address

General Administration

TBMTownHall@gmail.com

Clerks Department & Committees

TBMClerksDepartment@gmail.com

Bylaw Enforcement

TBMBylawInfo@gmail.com

Building Department

TBMBuildingDepartment@gmail.com

Finance Department

TBMFinanceDepartment@gmail.com

Planning Department

TBMPlanningDepartment@gmail.com

Development Engineering

TBMDevelopmentEngineering@gmail.com

Infrastructure & Public Works

TBMIPW@gmail.com

Community Services

TBMCommunityServices@gmail.com

Fire Department

TBMFireDepartment@gmail.com

Human Resources

TBMHumanResources@gmail.com

Insurance Claims

TBMClaims@gmail.com

Purchasing

TBMPurchasing@gmail.com

 

Please check the Town website for updates: www.thebluemountains.ca

A notice will be posted to the Town website when service is restored. Thank you for your patience and understanding

Emergency / After Hour Contact Information

In the event of a life-threating emergency, dial 9-1-1.

For bylaw enforcement, water, wastewater and roads related after-hour emergencies, please call:

  • Bylaw Enforcement: 519-599-3131 ext. 249
  • Roads Emergency: 226-665-1640
  • Water Emergency: 226-665-0707
  • Wastewater Emergency: 705-446-5041

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
519-599-3131 ext. 282

2020 Budget Survey

The Town is seeking input early on in the budget process from residents, businesses and stakeholders with respect to key priorities for the 2020 Corporate Budget. Your input is important!

The survey below is part of that public consultation process and is an important part of the Town’s Budget process. Your input is important so all survey responses will be reviewed by Town staff and a representative of Town Council.

The deadline to complete the survey is August 15th, 2019. Paper copies will be available at Town Hall. 

To access the survey, please visit: https://www.surveymonkey.com/r/TBMBudget

The Town of The Blue Mountains would like to provide an update regarding the status of Deputy Mayor Odette Bartnicki.

The Deputy Mayor met with Mayor Soever and the Chief Administrative Officer Shawn Everitt today and advised that she intends to continue as Deputy Mayor.

For more information, please contact:

Alar Soever
Mayor
(519) 599-3131 ext. 400

At the Council meeting on June 3rd, 2019 a Notice of Motion was put forward by Deputy Mayor Odette Bartnicki and approved unanimously by Council. Since the meeting, there has been a lot of discussion and inquiries received by members of Council and staff regarding clarification and further information related to the motion regarding single-use plastics.

The motion unanimously approved by Council at the June 3rd, 2019 meeting consisted of the following three parts:

  1. Direct staff to promote a voluntary ban on the use of single-use plastic bags, plastic straws and stir sticks effective July 1st, 2019; including the promotion of the voluntary ban through a coordinated media campaign that states and includes the following text:

“Council supports the protection of the environment of the Town of The Blue Mountains through the reduction and future elimination of single-use plastic bags, straws, stir sticks and water bottles, and encourages all businesses, community members and visitors to avoid the use of these products whenever possible.  Council recognizes and appreciates the efforts of all stakeholders towards measures that support the sustainability of the natural environment in the Town of The Blue Mountains.”

  1. The referral to the Sustainability Committee for consideration and recommendation to Council by August 26th, 2019 regarding four specific actions (as outlined in question #3 below) that the Town could take by December 2019 regarding single-use plastics in Town-owned facilities, which would assist with the reduction of single-use plastics within the community.
  1. The direction to staff to work with the Sustainability Committee and all stakeholders through a public consultation process to develop a plan for inclusion in the 2020 budget to reduce and/or eliminate single-use plastics by July 2020.

Frequently Asked Questions & Answers

To help provide clarification, the following FAQ’s and answers have been provided:

Question 1: Why was this Notice of Motion brought forward?

The Notice of Motion was brought forward by Deputy Mayor Odette Bartnicki to address the issue of single-use plastics which is of particular significance in the Town of The Blue Mountains as a major tourism destination.

Other municipalities and cities across Canada, including tourist destinations such as Bayfield, Ontario, Vancouver, BC and world-class resorts such as Whistler Blackcomb have already started to consider this issue.

Council has referred any further consideration of single-use plastics to the Sustainability Committee.

Question #2: What is a voluntary ban?

A voluntary ban is a request from the Town to all stakeholders including the business community, residents and visitors to consider opportunities for the reduction of single-use plastic wherever possible. This resolution does not mean that the Town is prescriptively banning the use of single-use plastics. In addition, this statement does not require local businesses to eliminate single-use plastics from their operations, however it encourages local businesses to continue their commitment to sustainable environmental initiatives.

Question #3: What has the Town asked the Sustainability Committee to do?

The Sustainability Committee is an advisory committee of Council with a mandate to support sustainability and further sustainable initiatives on a community and regional level.

The motion passed by Council gave direction to the Sustainability Committee regarding two specific items.

1) Report back by August 26th, 2019 to Council with recommendations on the following items:

  • Phasing out the sale of bottled water and the use of single-use plastic cups, straws and stir sticks at all Town-owned facilities and events by December 2019 in order to model good environmental practices;
  • Developing a three year plan to increase the number of water bottle re-filling stations on Town-owned properties, to be included in the 2020, 2021 and 2022 budget cycles;
  • Developing recognition/reward signage (i.e. “We’ve gone green for a Blue future” or similar) for business operators who model good environmental practices by not supplying single-use shopping bags, water bottles, straws and stir sticks;
  • Investigating the development and costs of a Town of Blue Mountains reusable bag-for-life or fabric bag options with appropriate logo for possible purchase by retailers at cost, and to be used for various promotional events; by the Town;

2) That staff work with the Sustainability Committee and all stakeholders, including the business community, residents and visitors through a public consultation process to develop a plan for inclusion in the 2020 Budget to reduce and/or eliminate single use plastics effective July 1st, 2020.

Question #4: What does the following sentence within the motion mean?

“That Council directs staff to work with the Sustainability Committee and all stakeholders through a public consultation process, to develop a plan for inclusion in the 2020 Budget to reduce and/or eliminate single-use plastics effective July 1st, 2020”

This means that the Sustainability Committee and staff are directed to engage with stakeholders including the business community, residents and visitors to receive feedback and develop a plan that will be included within the 2020 budget with the target of reducing and/or eliminate the use of single-use plastics, with initial implementation of the plan effective July 1st, 2020.

The target date of July 1st, 2020 does not indicate that all efforts to reduce and/or eliminate single-use plastics will be in effect at that time. The plan will be implemented as of that date, but individual actions will be phased in as determined through stakeholder consultation.

Question #5: How will this plan be coordinated with other levels of government?

Since the June 3rd, 2019 Council meeting, there have been announcements by both the Provincial and Federal Governments regarding a reduction and/or ban of single-use plastics.

Through the government consultation process, Council will work to ensure that The Town of the Blue Mountains policies can be coordinated with the plans put forward by other levels of government, and that maximum use can be made of funding opportunities which may arise.

Question #6: How can I be involved going forward?

The Town will engage in a public media program that encourages all residents and taxpayers to reduce their use of single-use plastics wherever they can. The Town encourages all residents and taxpayers to participate in the consultation and planning to be completed.

For more information, please contact:

Alar Soever
Mayor
(519) 599-3131 ext. 400

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

Invitation: Best Drinking Water in North America Award Presentation

Members of the public are invited to join Town Council, staff and distinguished guests for the presentation of the ‘Best of The Best’ award for the Best Tasting Drinking Water in North America! Water samples and delicious cake will be provided. 

Event Information: 

  • Friday, June 28th, 2019
  • 3:00pm - 4:00pm at Town Hall

For more information, please contact: 

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

The Town of The Blue Mountains Water and Waste Water Division is excited to announce that the Town has won first place in the Best of the Best North American Drinking Water Challenge at the American Water Works Association annual conference.

After winning the delegate's choice for the best tasting water of Ontario in early May, the Town of The Blue Mountains went on to be crowned the best tasting water by expert panelists in the Best of the Best North American Challenge. There was a field of 28 competitors, all who had qualified to enter the Best of the Best contest by winning their local events. Two tense rounds of taste-offs to break a tie led to the Town's ultimate victory. The presentation of the award will occur at Town Hall at a time to be determined.

Reg Russwurm, Director of Infrastructure and Public Works, said, "I'm thrilled to have been able to accept the trophy on behalf of our Water Operations Staff. They are the ones who work day in, day out to ensure that our water is safe and now judged to be the best tasting water in North America.”

“This is a great accomplishment for the Town of The Blue Mountains” explained Mayor Soever. “The Town of The Blue Mountains is pleased to represent all Canadian municipalities on an international stage. We are proud of the hard work and excellence that goes into keeping our drinking water safe and of the highest quality”.

To learn more about Water Services and drinking water quality, please visit:

https://www.thebluemountains.ca/water-services.cfm?is=2

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

The Town of The Blue Mountains would like to provide a public update regarding the status of Deputy Mayor Odette Bartnicki.

At the Council meeting on Tuesday, June 11th, 2019 Deputy Mayor Bartnicki expressed that she would submit notice of her resignation on Friday of this week.  She has subsequently indicated to the Mayor that she is further considering her decision.

The Mayor and Deputy Mayor met this afternoon and had positive discussions, and we look forward to providing further information in the near future.

For more information, please contact:

Alar Soever
Mayor
(519) 599-3131 ext. 400

The Town of The Blue Mountains is pleased to announce that the current Interim CAO Shawn Everitt has accepted the permanent role of Chief Administrative Officer.

This appointment will officially take effect on June 10, 2019, following the passage of the appointment by-law. The CAO provides strategic leadership for the municipality and acts as the direct liaison between Council and staff.

Mr. Everitt has held the role of Interim Chief Administrative Officer for the Town since December of 2017. Previous to this role, Shawn was a member of the Town’s Senior Management Team holding the role of Director of Community Services since 2005. Shawn began his career with the Town in September of 1993 as the Manager of the Community Centre.

Mr. Everitt states: “I feel privileged to have the opportunity to lead the talented and customer focused group of staff at the Town and live in what I believe to be an extraordinary community. I look forward to working in collaboration with community members, council, staff, and our neighbouring municipalities to continue to provide efficient and valued services and ensure environmental and economic sustainability as well as smart growth in the Town.

Mayor Soever states, “In our first six months in office Council and I have developed a strong working relationship with Shawn and have come to recognize and value Shawn’s experience and knowledge of the Town of The Blue Mountains.  Shawn has a broad vision and understanding of what is important to our citizens in the many unique parts of our “community of communities”.

Shawn’s leadership and the stability he has provided to staff over the past eighteen months in his role as interim CAO make him a natural choice to lead our team going forward. 

For more information, please contact:

Alar Soever
Mayor
(519) 599-3131 ext. 400

The Town of The Blue Mountains has issued an FAQ document related to Wild Chervil. The information was issued as a follow up to the Noxious Weed Control notice that was posted to the Town website on May 24th, 2019. 

To read the frequently asked questions, please visit: https://www.thebluemountains.ca/roads-drainage.cfm

Notice- Town Landfill Survey

The Town of The Blue Mountains is seeking input from residents, businesses and stakeholders with respect to the hours of operation and diversion programs for the Town Landfill / Solid Waste Disposal Site.

The purpose of the survey is to gain feedback related to the level of service at the Town Landfill and the scope of recycling diversion programs that the Town offers.

An online survey will be available until June 19th, 2019 at 12pm (noon). All survey responses will be anonymous. To access the survey, please visit: https://www.surveymonkey.com/r/TBMLandfill

Hardcopies of the survey will also be made available at the Landfill, Town Hall, L.E. Shore Memorial Library, Craigleith Heritage Depot and the Beaver Valley Community Centre.

For more information, please contact:

Supervisor, Solid Waste & Special Projects
(519) 599-3131 ext. 238

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

Notice- Tourism Matters in The Town of The Blue Mountains

In partnership with Grey County Tourism, local tourism providers, and neighbouring municipalities the Town of The Blue Mountains is proud to be celebrating Canadian Tourism Week. The purpose of the celebration is to highlight the importance of tourism throughout all Grey County communities and across Canada through showcasing world-class tourism attractions, beautiful natural landscapes, and local experiences.

Coordinated by the Tourism Industry Association of Canada (TIAC), Tourism Week is a national grassroots initiative that brings attention to the economic, social and cultural opportunities available to Canada, Grey County, and the Town of The Blue Mountains through travel and tourism.

“Tourism is an important part of our community and local economy,” explained Mayor Alar Soever. “Tourism Week is a great opportunity to reflect and celebrate upon the significant role that tourism plays in contributing to our community”.

Residents and visitors are encouraged to participate and share their own tourism experiences, stories and pictures on social media by using the hashtag #TourismMattersInGrey. Photos and posts can include any tourism-related images such as your favourite tourism friendly businesses, attractions, events, natural sites and hidden gems throughout the community.

“On behalf of Council, I would like to extend my gratitude and appreciation to all tourism providers and tourism-related businesses within the community. I would also like to thank residents and business owners for fostering a welcoming and positive community environment for visitors to experience and enjoy” explained Mayor Soever.

To learn more about Tourism across Grey County, please visit: https://www.visitgrey.ca/

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

Commencing May 22, 2019, weather permitting, and ending July 7, 2019, the County of Grey and the Town of The Blue Mountains intend to control noxious weeds along the county and municipal roadsides under their respective jurisdiction as listed below. We will be using Truvist Herbicide, which contains the active ingredients, Chlorsulfuron and Aminocyclopyrachlor. PCP Registration Number 30920 in combination with Hasten NT Spray Adjuvant, which contains active ingredients Methyl and ethyl oleate (esterified vegetable oil). PCP Registration Number 28277 under the Pest Control Products Act.

County of Grey Roads:
All Rural Roads within the Jurisdiction of Grey County
Contact information:  Graham Wilson, 1-800-567-4739

Town of The Blue Mountains roads:
All Rural Roads within the Jurisdiction of the Town of Blue Mountains
Contact information: Jim McCannell, 1-888-258-6867

For general and product information, call collect:
Steve Ford, Green Stream, 1-905-510-1229

The pesticide application will be conducted by a licensed technician and only applied to grass roadside areas that appear to be visually unkept and where there is evidence of noxious weeds. The primary purpose of spraying pesticide is to proactively control the spread of Wild Chervil.

What is Wild Chervil?

Wild chervil is a herbaceous biennial or short-lived perennial from the parsley family, introduced to North America from Europe. It was first brought to North America as part of European wildflower seed mix used for plantings along hedgerows and meadows.

This species is short-lived, forming a rosette of only leaves in the first year, then flowering and producing seeds in the second year. As a heavy seed producer, it is easily spread to new locations. Wild chervil has few checks on its population in North America and can quickly take over an area, displacing native species and forming dense stands that are difficult to control.

Source: Ontario’s Invading Species Awareness Program

Opt-out of Pesticide Spraying

To opt-out of pesticide spraying on the roadside portion adjacent to your property, residents are encouraged to employ stewardship and regularly maintain the grass and ditch areas to assist in the control of Wild Chervil. The pesticide is only applied to grass roadside areas that appear to be visually unkept and where there is evidence of noxious weeds. If the area is regularly cut and maintained, the Wild Chervil will not have the opportunity to grow and seed.

For more information, please contact:

Infrastructure and Public Works Department
(519) 599-3131 ext. 276

Tim Hendry
Communications & Economic Development Coordinator
(519) 599-3131 ext. 282

Watering Restrictions

Watering Restrictions are implemented annually from June 1 to September 1

Stage 1 Water Use Restriction

  • Residents may water between the hours of 7:00 a.m. and 9:00 a.m. and 7:00 p.m. and 9:00 p.m.
  • Properties with odd numbered addresses can water on odd numbered calendar days
  • Properties with even numbered addresses can water on even numbered calendar days

For more information visit Water Restrictions 

Contact Us

General Water Inquiries 519-599-3131 x. 284  Water Services 

Landscape Watering Permit - Infrastructure & Public Works Department 519-599-3131 x. 276  Infrastructure and Public Works Department

Public Notices

Visit our Public Notices page for an up to date list of Town public notices and  public information centres.