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Town Email Service Experiencing Technical Issues (Updated)

Posted On: Tuesday, July 23, 2019

The Town of The Blue Mountains would like to advise the public that the Town email system, including contact forms on the website are currently experiencing technical issues. At this time, staff and members of Council are not able to receive or send emails. Staff are working diligently to restore the service as soon as possible.

The Town has confirmed that the email issue is not the result of a cyber attack, intrusion, virus, malware, or anything malicious in nature. The issue is related to a software error with the email server.

How to Contact the Town

To contact the Town during regular business hours, please call Town Hall at: 519-599-3131.

To ensure continued communication, the following generic email addresses can be used to contact Town staff:

Department

Email Address

General Administration

TBMTownHall@gmail.com

Clerks Department & Committees

TBMClerksDepartment@gmail.com

Bylaw Enforcement

TBMBylawInfo@gmail.com

Building Department

TBMBuildingDepartment@gmail.com

Finance Department

TBMFinanceDepartment@gmail.com

Planning Department

TBMPlanningDepartment@gmail.com

Development Engineering

TBMDevelopmentEngineering@gmail.com

Infrastructure & Public Works

TBMIPW@gmail.com

Community Services

TBMCommunityServices@gmail.com

Fire Department

TBMFireDepartment@gmail.com

Human Resources

TBMHumanResources@gmail.com

Insurance Claims

TBMClaims@gmail.com

Purchasing

TBMPurchasing@gmail.com

 

Please check the Town website for updates: www.thebluemountains.ca

A notice will be posted to the Town website when service is restored. Thank you for your patience and understanding

Emergency / After Hour Contact Information

In the event of a life-threating emergency, dial 9-1-1.

For bylaw enforcement, water, wastewater and roads related after-hour emergencies, please call:

  • Bylaw Enforcement: 519-599-3131 ext. 249
  • Roads Emergency: 226-665-1640
  • Water Emergency: 226-665-0707
  • Wastewater Emergency: 705-446-5041

For more information, please contact:

Tim Hendry
Communications & Economic Development Coordinator
519-599-3131 ext. 282

Roads Updates

Public Notices

Visit our Public Notices page for an up to date list of Town public notices and  public information centres.