Water & Wastewater Services Division

Water & Wastewater Services Division

The Blue Mountains is responsible for delivering municipal water and wastewater services to connecting properties.

If you are looking for information on privately owned well and septic systems, The Grey Bruce Health Unit is responsible for managing these systems. Please visit their website at www.publichealthgreybruce.on.ca.

Your Water and Wastewater Bill

If you have questions about water meters, consumption charges or your utility bill, please contact our Utility Accounts Coordinator at 519-599-3131, extension, 223.

Water and Wastewater Rates

For information on water and wastewater rates, please visit Financial and Information Services .

Connecting to Water and Wastewater Services

Are you looking to connect your dwelling to municipal services? Please visit  the Planning and Building Services page.

Water Service Shut-off

Water Service Shut-off will incur a $50 fee unless due to an emergency.  To have your water service shut-off, contact 519-599-3131 x223.

Locating Water and Wastewater Services Before You Dig

If you require a water or wastewater locate, contact Ontario One Call on-line or by phone at 1-800-400-2255. If you require any additional support or have questions about the Ontario One Call Service, please contact the Water & Wastewater Operations Administrative Assistant by phone at (519) 599-3131 Ex. 284, by fax at (519) 599-7723 or by e-mail at locates@thebluemountains.ca.

Within a few days of your request, a crew will be out to mark where the service meets your property line. This is a free service.

Please note that locates are only valid for 30 days from the day they are performed by the Operators. After this 30 day period has expired, new locates are required in order to ensure locates are as accurate as possible.

Be sure to check with all local Utilities before proceeding with your plans.


Emergency Pager - Wastewater

Wastewater Department

Emergency Pager - Water

Water Department

Manager of Water and Wastewater Services

Manager of Water and Wastewater Services
519-599-3131 x226



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